Terms & Conditions


Terms & Conditions

Please Read This Document Carefully.

It Contains Very Important Information Regarding Your 
Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.

These terms and conditions apply to the purchase and sale of products (“Products”) through www.irinasimeonova.com (the “Website”). By placing an order for such Products, you agree to be bound by, and accept, these terms and conditions. These terms and conditions are subject to change by www.irinasimeonova.com. (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The latest version of the terms and conditions will be posted on this Website, and you should review these terms and conditions prior to purchasing any Product. These terms and conditions are an integral part of the Website terms and conditions that apply generally to the use of our Website. You should also carefully review our PRIVACY POLICY before placing an order for goods through this Website.

Order Acceptance and Cancellation

    Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled. Orders placed using Site Credit will be available immediately to use once the order is canceled. Promotions will be refunded and reactivated in your account, as long as the promotion has yet to expire.

    Pre-Order Orders

    Once a preorder accepted by our company, we will not be able to make changes to the order. This includes size changes, style changes, quantities, etc. We will try to accommodate late preorder requests, but this is purely at the discretion of our sample room. As soon as the preorder has been placed it cannot be canceled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested. Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed by the designer. Any other cancellation requests are at the discretion of Irina Simeonova, and may only be refunded as Site Credit.

    1. Payment Terms

    Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:

    All orders are subject to verification for security reasons. You will be contacted and will have 48 hours to complete verification process. If you do not respond after such time, you will be notified and the order will be canceled and refunded in the original payment method.

    GBP, Euro or other curencies Payments may be processed in United States dollars. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards outside of US Dollars will be calculated using currency conversion on www.xe.com on the day of the transaction. You agree that WWW.IRINASIMEONOVA.COM is not responsible for any credit shortages due to currency conversion rates.

    If you preorder Products, you will be required to pay fifty percent (50%) of the amount due as a deposit at the time you place your order, exclusive of shipping fees and taxes. We will charge the remaining fifty percent (50%) of the amount due, plus shipping fees, and any taxes or duties owed at such time as the Product is ready for shipment. Please note that any available Site Credit will be automatically applied towards the balance of any pending orders.

    If you order Products available for immediate shipping from our Studio, you will be required to pay the full amount due, plus shipping fees and any taxes and/or duties associated with the Product at the time you place your order.

    Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately six to eight (6 to 8) weeks between the date you place your order and the date that the Product is ready for shipment. The estimated delivery window will be noted on the Product page of the respective Pre-Order.

    Changes in Products and Pricing

      We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be canceled and your monies refunded.

      We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

      Shipping Fees, Taxes, and International Duties

        If you are shipping within the United States of America, sales tax will be charged on orders shipping to New York State and California. For pre-order Products, this tax will be charged at such time as the Product is ready for shipment and for all other Products, this tax will be charged at the time you place your order for the Product.

        No other tax or import duty will be applied to orders shipped within the United States.

        Orders shipped from our Norwalk CT studio will be sent via FedEx within the domestic United States, via DHL to international destinations, and via WorldNet to Russia.

        If you are shipping outside the United States on a DDP (Delivery Duty Paid) basis, import taxes and duties will be automatically applied at the time of checkout. For pre-order Products, all relevant shipping fees, import taxes, and duties will be charged at such time as the Product is ready for shipment and for all other Products, such shipping fees, import taxes, and duties will be charged at the time you place your order for the Product. The costs of shipping and any import taxes, and duties paid are non-refundable.

        If you are shipping outside the United States on a DDU (Delivery Duty Unpaid) basis, no taxes or duties will be charged by Irina Simeonova . This detail will be noted at Checkout and on the confirmation email sent once order has been placed. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.

        Shipping Policy

          We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.

          Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

          These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.

          All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. Irina Simeonova is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact care@irinasimeonova.com  so that we may make arrangements.

          Irina Simeonova is also not responsible for any international shipping delays caused by the customs clearance process.

          Advertising Disclaimer and Trademarks

            We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

            Price Adjustment Policy

              Irina Simeonova will honor price adjustments on products purchased within a 15-day period prior to the start of a sale. Please note that the product has to still be available on the site in the same size originally purchased. All approved price adjustments will be issued in the form of Site Credit and the product will be a Final Sale.

              Irina Simeonova is only able to honor price adjustments at the initial markdown, and will be unable to honor them with subsequent markdowns or changes in prices, if any. Irina Simeonova will not price match any sale or discount prices with any other retailers, including affiliates.

              Limitation of Liability

                In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.